Support

Lattic help

For setup, vault access, imports, sync, AI features, App Store review, or account support, email manager@lautrec.kr.

Include the device, iOS version, what you were trying to do, and the exact error text if one appeared.

Checks

Useful things to try before writing in.

01

Rebuild the index

If Nexus or auto-organize misses imported notes, open Profile and run Rebuild Index.

02

Force sync

If a signed-in device is behind, open Profile and tap Sync now.

03

Check permissions

Microphone access supports dictation, camera access supports scanning, and Face ID supports locked memos.